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Context Help

If you feel lost inside our hosting Control Panel, the first step you should take is to push the Help button, which is visible on each and every page. A context menu will show up. It offers comprehensive info about all the operations that you can carry out on the given page. Each popup shows up on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a wide collection of video tutorials illustrating how to use our web hosting Control Panel. They're designed for those of you who would like to see how things are being done rather than just reading articles. In this way, everyone can quickly become familiar with our Control Panel by simply watching our step-by-step how-to video clips.

F.A.Q.

If you can't find the solution you are looking for, have a gaze at our comprehensive FAQ section, which comprises questions asked by real users and provides practical solutions. We constantly "revamp" our FAQ section with new questions & answers so as to encompass all the innovations and new additions to our hosting platform.

Ticketing System

If you still can't find the answer you searching for in the Frequently Asked Questions section either, we have a fantastic team of customer support engineers available 24/7/365 and ready to assist you with any query. Each trouble ticket you submit will be replied to within one hour (the average ticket response time being only 20 mins), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 221480

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com